Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.
We will only collect the information that is necessary for its specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):
We may also collect other types of information which are not directly or indirectly linked to an individual and which is aggregated, anonymized or de-identified. For example, the device model and system version number of the user’s Nuwa device may be collected when using a particular service. Such information is collected in order to improve the services we provide to you.
We may use your personal information for the following purposes:
Here are more details on how we use your information (which may include personal information):
We may use your phone number, and email address, and Nuwa Account ID to provide marketing materials to you relating to goods and services of Nuwa companies and our business partners which offer products, mobile applications and cloud products and services. We will only so use your personal data after we obtain your prior explicit consent and involve a clear affirmative action or indication of no objection in accordance with local data protection laws, which may require separate explicit consent. You have the right to opt out of our proposed use of your personal data for direct marketing. If you no longer wish to receive certain types of email communications you may opt-out by following the unsubscribe link located at the bottom of each communication or by emailing us at email@example.com. We will not transfer your personal data to our business partners for use by our business partners in direct marketing.
We do not sell any personal information to third parties.
We may disclose your personal information on occasion to third parties (as described below) in order to provide the products or services that you have requested.
Disclosure may be made to Third Party Service Providers and affiliated companies listed in this section below. In each case described in this section, you can be assured that Nuwa will only share your personal information in accordance with your consent. Your consent to Nuwa will engage sub-processors for the processing of your personal information. You should know that when Nuwa shares your personal information with a Third Party Service Provider under any circumstance described in this section, Nuwa will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. Nuwa will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your home jurisdiction.
In order to conduct business operations smoothly in providing you with the full capabilities of our products and services, we may disclose your personal information from time to time to other Nuwa affiliated companies, or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and Nuwa’s representatives. Such Third Party Service Providers would be processing your personal information on Nuwa’s behalf or for one or more of the purposes listed above. If you no longer wish to allow us to share this information, please contact us at firstname.lastname@example.org
Nuwa may disclose your personal information without further consent when required under applicable law.
We may share anonymized information and statistics in aggregate form with third parties for business purposes, for example with advertisers on our website, we may share them trends about the general use of our services, such as the number of customers in certain demographic groups who purchased certain products or who carried out certain transactions.
For the avoidance of doubt, Nuwa may collect, use or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws. Such disclosure may be brought about by the necessity to protect our rights, ensure the safety of you and other people, and comply with the requirements of the local government to facilitate the investigations of illegal activities.
We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect from your using of Nuwa products and services and on Nuwa websites. We will use all reasonable efforts to safeguard your personal information.
For example, when you send or receive data from your Nuwa device to our servers, we make sure they are encrypted using Secure Sockets Layer ("SSL") and other algorithms.
All your personal information is stored on secure servers that are protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest security level. We make sure that our employees and Third Party Service Providers who access the information to help provide you with our products and services are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. We have special access controls for cloud based data storage as well. All in all, we regularly review our information collection, storage and processing practices, including physical security measures, to guard against any unauthorized access and use.
We will take all practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
Personal information will be held for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information. If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by Nuwa even if the further processing is incompatible with original purposes.
All the personal information on the device will be erased when you reset your device to factory default settings. To implement a hard-reset function, you can perform this function in setting menu of the robot. Beware that reset can’t be undo, so you have to make sure that you don’t need the information any more.
Our applications may need access to certain features on your device such as Wi-Fi network status. This information is used to allow the applications to run on your device and allow you to interact with the applications. At any time you may revoke your permissions by turning these off at the device level or contacting us at email@example.com.
Nuwa recognizes that privacy concerns differ from person to person. Therefore, we provide examples of ways Nuwa makes available for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:
If you have previously agreed to us using your personal information for the abovementioned purposes, you may change your mind at any time by writing or emailing us at firstname.lastname@example.org.
To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies (which are in the communications, social media, information technology, and cloud businesses) or Third Party Service Providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed of the appropriate safeguards taken by Nuwa for this transfer of your personal information
Here are third party terms and privacy policies that apply when you use these specific products:
Nuwa Robotics Corp. and affiliated companies.
3F., No. 102, Dunhua N. Rd.,
Songshan Dist., Taipei City, 105405